What a rip off the service dept. is, $245 diagnostic check on a item I took in for warranty, I even gave the the code it was showing and as a courtesy they checked other items and charged me the fee. NEVER GOING BACK! I love Chevy Hate Chapman.

Bait and Switch is alive and well at Chapman. Went ready to buy a truck advertised on-line. When we got there it was $14000 more than advertised. Added on all kinds of things we didn't want before we got there. How can you put a price online when the vehicle is already changed?. In addition they have two locations in the East Valley and, for example, one wanted $1499 for window tinting and the other wanted $400. We have cash but it isn't going to Chapman

Went to get oil changed walked out to look in front show room right away guy comes up to me asking me what I’m looking for I said nothing just getting oil changed, asked me on what I told him 2019 Silverado, he says do you want to trade it in I damp last time I was here they tried to get me to trade in my truck and insulate me he said who and how much and I told him no I don’t want to trade in he says why not finally I got loud and said no I don’t want to trade in my truck he replied why do you have to get loud for, he had severe pressure tactic, very upsetting, has happened the last 3 times I’ve been here like there desperate to make a sale, in waited room no drinking water, they have a TV and a vending machine were you can buy water I don’t think I will be coming here again I will try superstition Chevrolet, I just don’t feel good about this place, and if I had to have work done on my truck I wouldn’t take it here unless I had to

This a very professional dealership. One of your amazing sales associates, Ike made my shopping experience very stress-free. Ike is so knowledgable about cars and gave the best recommendations. He made me feel like you are working with people who care about their product and want you to know you got the right product. I will highly recommend this dealership to my friends and family. Christy

My mom and I had an awesome experience when we were there with Johnny, he was very helpful on the car!

I HAVE ALWAYS GONE TO BRIAN YOUNG LAST 4 PURCHASES HE IS THE BEST! He always takes care of me and my kids. I have sent him 8 other customers and they have all bought from him. He has always made it so easy to buy from and is extremely genuine. That is also why he has been there 15 years.

Trevor was so helpful and patient with my lack of knowledge of how to use some of the features my car has!😃👍

Sales man David Hall said we got your appointment for 3 pm yesterday !! So get there early to get a Chevy bolt evu !! Sorry we sold out yesterday! 1/2 to 40 min drive!! His response was first come first serve! So basically screw your appointment!! We weren’t ever going to tell you we didn’t even have the vehicle in stock!! Yet he said 3 were there at noon!! No return call. Very unprofessional! Lost all my business and my

When my 2014 Sonic needed repair, Chapman Chevrolet went above and beyond to fix it. When the Sonic was too expensive to repair, the crew at Chapman made the process of trading it in on a 2022 Trax swift and painless. Thank you!

Speedy and professional service. Brought my vehicle in for an oil change and tire rotation and wanted to use a coupon printed from the website. No problem. There was no bait and switch, and no surprises on the invoice. Tyler Ballard was very helpful and answered all my questions regarding future servicing. Such an asset!

Ron Klement is an excellent service advisor. My wife from Texas was stuck out of town with truck problems and Chapman Chevrolet truly saved her.

Called for appointment for a simple oil change, scheduler said 12 noon on friday. I arrived at 1150 and was informed this simple oil change will take 1.5 to 2 hours even though I have an appointment. I expressed.my disappointment in their in ability to finish an appointment oil change under 2 hours but I accepted the delay. I waited 2.45 hours when the rep tells me it will be another hour before my trucks oil change will be done. He informs me the truck hasn't even been started after ive waited 2 hours...Very disappointed. Ive been coming exclusively to Chapman for years for all my service needs. Its clear to me I need to find a different dealership to take my truck service needs to. This service is very disappointing and I will be sure to share my experience so that maybe other can avoid such a terrible experience.

The dealership is authentic, ethical and willing to negotiate with customers. My experience will both Salesperson Jennafer Mitchell and her Manager is positive in both customer experience and financial negotiations. I will have no problems buying my next Chevrolet through Chapman Chevrolet of Tempe, AZ. I previously purchased 2 new vehicles at Van Chevrolet in Scottsdale, AZ. My experience was disappointing and 180 degrees from Chapman. I highly recommend a visit there. Don’t waste your time at Vans you’ll only be frustrated and acquire negative feelings about the brand.

I just bought a 2021 Chevy Bolt from Dylan Jones at Chapman Chevy in Tempe. Dylan was easy to work with, and was able to work with me to reach my price target. The sale went quickly with minimal pressure and a cooperative spirit. He communicated with email, which helped me with my busy schedule. Thanks for your help, Dylan!

I just bought an Chevy Equinox 2021 from Gale Sedlak at Tempe Chapman Chevrolet, she was amazing and I just want to send big kudos to her for helping me get into this new SUV! So Happy! She knocked out all my requests without a hassle! From start to finish she was 100%! Thanks again for all your help!!